CREATING YOUR OWN Westninth Vintage
We have a total of 12-1 neon flex colors to choose from. The neon tubes are made with high quality silicone and they are bright and flexible. They look really pretty turned on as well as when they are off.
We have our own range of 36 fonts, including cursive, block and double lined fonts. In addition to being unique to Westninth Vintage, ours is the most extensive selection offered by an LED neon sign maker. What's even better is that we can work with almost any font, character set, or writing style.
Once you hit the Add to Cart button, our custom sign maker will generate a design proof of your sign, with all the details of your custom order, the price and what you'll receive in the box.
Please check your junk/spam folders. If we do not hear back from you within 3-4 days of our email, we will start production.
Our custom sign maker is perfect for creating neon letter signs, personalized name signs and neon sign quotes. If you are looking for something different, such as a business logo sign,customized open sign, orunique neon artwork, we would love to work with you on a design. We can do almost any font, shape, style and design - turning your vision into a neon master piece! Contact us here
Yes! We do offer a free design service to our customers, providing one or more designs for your approval for free. If you have a change of mind and wish to amend or cancel your order before the sign goes into production we will happily offer a partial or full refund. Once a custom sign order is approved and has gone into production we are no longer able to offer a refund.
CRAFTING / MANUFATCURING
Our Custom Neon signs are handmade to your approved design using Neon LED flex on an acrylic sheet backing. The materials used are PVC and acrylic. Our outdoor signage range is made using high quality LED lights in fully enclosed acrylic, and in our neon signs there is no fragile glass that can break, no neon gas, and no mercury.
Westninth Vintage manufactures signs in multiple countries including USA, Canada and UK. Where your sign will be made depends on your location and the specifications and requirements of your sign.
Our signs come with an acrylic backboard. You can choose from a variety of options when it comes to this backboard (sometimes the design will determine what backboard is required). The backboard can be cut around the shape so it is contoured and nearly invisible or it can be cut in a desired shape. The backboard color can be clear, black or white.
We design and make a wide variety of illuminated signage, including:
Business Logos
Storefront Signage
Open Signs
Outdoor Signs
Wall Art & Interior Decor
Wedding Signs
Party Signs
Personalized Name Signs
ABOUT CUSTOM Westninth Vintage PRODUCT
Most of Westninth Vintage's range of signs, lights, lamps, and wall art plug into a power socket. We do offer battery pack options for small signs, lights and lamps. Please contact us to find out if your custom design is suitable for a battery pack.
Most ManhattanNeon products come with a 2m long cord that comes with AC adapter. A free remote & dimmer will automatically be added to your order at checkout.
Hanging your new neon light sign is surprisingly easy. Custom Neon signs weigh 6-11lb on average and include pre-drilled holes on the acrylic backboard. Custom Neon signs are safe to transport and easy to install.
For wall mounting your new neon light you’ll need one of our Wall Mounting kits which must be purchased at the time of ordering your sign as they require a specific hole size. To hang the sign you'll need one of our Sign Hanging kits or you can also do it yourself with hardware store items.
Click Here to view the full Installation Guide
Our LED Neon is available in 6mm thickness, and the minimum letter height is approximately 3-4 inches for simple/non-cursive fonts and 4-5 inches for cursive fonts.
If your custom order is for a sign larger than 7ft by 3ft it will be made on two or more backboards that can be easily arranged together.
Doing this keeps the signs safer during shipping.
By default, Custom Neon signs are mounted on a clear, acrylic backboard. We offer two standard backing options at no extra cost.
We also offer acut-to-letter acrylic backboard option, as well asacrylic standsand open boxes. The cost for these options is shownon the tool.
Our remote & dimmer offers a range of brightness settings, ON & OFF option, and Party Modes which makes the light sign flash, flicker and pulse. They also allow you to dim the brightness of your sign, which can help with exposure when taking photos in front of your LED neon sign or when using it as a feature for a photo shoot.
Because Custom Neon light signs are handmade there are sometimes small marks on the acrylic where the PVC tube holding flexible LED the has been attached to the acrylic. In the rare instance that the marks are evident they are always minor and not visible when the sign is turned on.
Payment & Shipping
Shop Neon Signs - Payment for all signs and products ordered through the Custom Neon online shop is taken at the point of sale.
Design Your Own Neon Signs - Payment for all custom made signs that you design online using our Create Your Own Neon tool is taken at the point of sale.
Westninth Vintage offers a free Standard Shipping option on all orders regardless of the value. When available, we also offer a Rush Order option. Rush Order costs are based on the delivery address and will be calculated at checkout. If you are working with a Neon designer, please let them know you would like Rush Order, and they will add the cost to your invoice.
'Rush' orders take 10 Business days, including production and shipping to your addresses. Please choose the 'Rush My Order' option at checkout, and let us know the date by which you need your sign to arrive.
All of our LED neon light signs are handmade. The above lead-times include both the production and delivery of your sign. Please note that Customs clearance may increase the delivery time for some countries.
Please choose your preferred shipping option at checkout.
Custom Neon signs are handmade so there is production time on each order. 4 weeks is the maximum turnaround time and most customers receive their Neon order within 15 days. Please note that Customs clearance may increase the delivery time for some countries.
We offer Rush orders where we aim to produce and deliver your order within 10-11 business days only. If we are unable to deliver your order within 3 weeks we are happy to refund the difference between the Standard and Rush order shipping cost.
Our signs can be delivered to physical addresses throughout the 50 States and the District of Columbia. We also ship worldwide.
PO Boxes: Due to the high value and size of our signs we do not ship to PO Boxes.
APO/FPO/DPO: We regret that in most cases we are unable to ship to APO, FPO, or DPO addresses. If you plan to place an order for multiple signs we may be able to arrange shipment to an APO, FPO, or DPO address. Please contact us to discuss your requirements.
In the unlikely event that your sign has been damaged in transit Westninth Vintage will ensure that a resolution is provided.
We recommend opening your Neon parcel upon delivery. Damage must be reported within 14 days of delivery of your order to be eligible for a replacement. Damage or faults reported after this time period will follow our general returns and refunds policy and will not be covered under warranty. Note: the delivery date is the courier delivery date which can be found by following the prompts in your tracking email.
If you believe your item has been damaged in transit and you are within the 14 day claim period please send an email to your LED Neon Designer or info@westninthvintage.com with all of the following:
1. A clear photo of the damage to the sign,
2. A clear photo of the box & any damage to the outer box,
3. A clear photo of the shipping label on the box.
Westninth Vintage takes all necessary care to ensure our signs are delivered safely to our customers. We use a premium express shipping service that requires a signature on delivery. The customer may request to opt-out of the signature on delivery directly through the shipping service once the shipment process has begun. Please be aware that if you choose to opt-out of the signature on delivery requirement, Westninth Vintage will take no responsibility for lost, missing or stolen parcels that have been marked as ‘delivered’ by the shipping service.
LED Neon Flex vs Glass Neon FAQ
The main differences between glass neon signs and LED neon signs are:
Affordability: LED neon signs are cheaper than glass neon signs and easier to replace light tubes. Glass neon signs are pricier to purchase and costly to repair.
Durability: LED neon flex is made of high quality, flame retardant PVCs and is flexible. Traditional neon signs are made of fragile, breakable glass that shatters easily.
Energy Efficiency: LED neon signs have a low power usage with an input voltage of 24V/120V whereas the traditional glass version uses an input voltage of 3KV-18KV.
Safety / Suitability for Home Decor: The lower voltage means LED flex signs remain cool to the touch and there’s no glass to break. Glass neon signs are not usually considered suitable for homes with children due to the safety risks from breakages, mercury and neon gas.
Ease of Installation: LED neon signs generally do not require a specialist installation team. Unless they're very large or you need them to be installed in a specific manner, they can be hung or wall mounted as you would any other piece of wall art. The weight, fragility, and power requirements of traditional glass tube neon signs usually require specialist installation.
Easy to Maintain: Neon look LED signs are practically maintenance free. Depending on the placement and climate, traditional glass neon light signs will require maintenance which must be carried out by a trained professional.
Lightweight & Portable: LED flex is considerably lighter than glass neon tubes making LED signs lightweight enough to use just about anywhere including bedroom décor, portable party lights, for events, and much more.
Noise: LED neon signs are very quiet and produce virtually no buzzing sound. Glass neon signs, on the other hand, are famous for "the buzz".
Interference: LED flex signs will not cause interference with your TV, Wifi, etc... Glass neon signs can cause interference with infrared remote controls.
Brightness: 210 Lm/m makes LED flex neon brighter than traditional glass neon which produces a warmer light at 197 Lm/m.
Lifespan: LED neon flex signs will keep shining for approximately 100,000 hours of use. Glass neon signs offer approximately 10,000 hours of use.
Nostalgic Appeal: The vintage neon look can be recreated using LED flex but it won’t be exactly the same.
We’ve highlighted the differences we are most frequently asked about in our Glass Neon vs LED Neon Signs infographic page.
LED neon flex signs can be up to 10x more energy efficient than the same sign made from glass neon tubes. LED neon flex has a low power usage with an input voltage of 24V/120V. Compared to a typical glass neon sign's input voltage of 3KV-18KV, LED neon signs have lower electricity costs and greater safety. When used correctly, LED neon flex signs have a lifespan that can be up to 5x longer than glass neon signs which means less wastage. Finally, LED neon signs do not contain neon gas, mercury or any other harmful chemicals that can make recycling difficult. As an added bonus, we can now offer wooden backboards.
Returns & Warranty
Westninth Vintage offers returns and refunds for faulty products only. Westninth Vintage will make every effort to resolve the issue and may fix, replace, refund, or partially refund the product. The final resolution for faulty products, including refunds for the cost of the product and/or shipping, is decided on a case by case basis depending on the source of the fault, and is at the sole discretion of Westninth Vintage.
Please contact us at info@westninthvintage.com to let us know which products you wish to return and why, attaching a short video of your sign as well as photos. Please note that we require both a video and photo(s) for diagnostic and quality purposes. If you are not able to provide both a video and photo(s) of the problem then our ability to rectify your issue will be limited. Once we have received all of the required information we will be in touch to try to resolve the issue.
If a return has been agreed please note that you must return the faulty product in its original condition with all of its original packaging.
If a return has been agreed the faulty item must be returned for inspection by Westninth Vintage within 14 days of when you received the product.
If a replacement has been agreed Westninth Vintage will endeavour to produce and ship the replacement product to you as soon as possible.
If a full or partial refund has been agreedWestninth Vintage will let you know when you can expect to receive the refund.
Westninth Vintage products include a 24 month warranty which covers electrical components when used appropriately. Please be aware that Indoor Signs are not suitable for use outdoors or anywhere they might get wet. Inappropriate use will void the warranty. Resolution for faulty signs will be dependent on the source of the fault and will be determined between Westninth Vintage and the purchaser.
Warranty Coverage for Hard Wired & Installed Signs - Westninth Vintage bears no responsibility for any costs incurred when installing and/or uninstalling your sign. If, in the unlikely event that your sign is experiencing a presumed fault, we will request photos and videos for diagnostic purposes and may require the sign to be sent back to us for replacement or repair. If you have chosen to have your sign installed and/or hard wired, Westninth Vintage takes no responsibility for any costs incurred due to uninstalling and/or re-installing your sign. If your sign has been hardwired in by an electrician it is at our sole discretion to decide if the occurring fault is covered under our 24 month warranty.
If you still have questions we're happy to help. Just give us a shout and tell us what you need. We look forward to hearing from you.
About Westninth Vintage Signs
All of our LED neon light signs are handmade from LED neon light tubes that are kid-safe and both economical and ecologically friendly! Some great reasons to choose a LED neon sign from us are:
Affordable - We keep our prices as low as possible while offering a high quality product.
24 Months Warranty - All of our indoor and outdoor signs come with a 24-month manufacturer warranty covering faulty items.
Durable - We offer the latest neon flex technology which is stronger and lighter than glass neon.
Energy Efficient - Our neon lighted signs are both economical and ecologically friendly. They have low energy consumption and a 100,000+ hours lifespan.
Safe - Our custom LED signs are made from neon LED light tubes that are kid-safe. There is no breakable glass, and the LED lights do not heat up so they are safe to touch.
Easy to Install – All of our Custom Neon lights come with pre-drilled holes for easy hanging & wall mounting. Wall mount kits must be purchased at the time of ordering your sign as they require a specific hole size.
Low Maintenance - Our Custom Neon signs are very hardwearing and easy to clean.
Lightweight - Our custom designed signs are lightweight and portable, making them perfect as neon signs for weddings, unique signs for bedroom decor, and highly individual gift ideas.
Full Control – Theremote control with dimmerhas an on/off switch and 10 brightness settings. The neon lights can be set to flash with adjustable speeds.
Yes, Westninth Vintage is a legitimate business that was started by Jessica Munday in early 2018. Originally incorporated in Australia, we now have onsite operations in the US, UK and Australia. Our custom designed signs are handmade in the US, Australia and China, and shipped to customers around the globe. With more than 30 amazing staff members spread across our operational centers, we take great pride in our high quality products and excellent customer support.
You'll find information about Westninth Vintage on our About page and LinkedIn.
To read what our customers have to say check us out on Facebook and Google.
If you want to know more, or have any questions about our company, please call, email or DM us - we're real people and we love talking about what makes Westninth Vintage the most loved and trusted LED neon sign company!
Our neon lights, signs, art and lamps are made from high quality acrylic and LED flex making them different from traditional glass neon.
LED flex is:
Made with PVC & acrylic;
Powered by LED lights;
Cased in flex rubber tubing or acrylic.
LED flex neon products are more cost-effective, durable, energy efficient, and safer than glass neon products, while providing an incredible visual impact that is on par with, or even greater than, you get with a traditional glass neon sign.
Our LED neon signs, lights, wall art and lamps are:
1. Available in a wide range of colors and styles.
2. Available in a variety of on-trend quotes and aesthetic designs in our Store.
3. Available as apersonalized neon sign .
4. Available in your own design using our Westninth Vintage sign maker.
5. Available with clear, colored, mirrored, metalic or UV printed backgrounds.
6. Mounted on your choice of:
an acrylic backboard;
an acrylic stand;
or encased in clear acrylic boxes.
We can also offer wooden backboards for certain types of signs.
Please see "What are the backboard options?" for more details and photos.
Less than you might think! Our handmade neon LED signs, lamps and wall decor are affordable and we are very competitive on price! In addition to great prices, our experienced team also offers unparalleled customer support, from the design stage through to delivery and after care.
With our signs you will receive the highest quality product on the market, and you’ll notice our prices are much better than our competitors. If you’re wondering why, the short answer is we don’t mark up our prices as much as other suppliers. This means we can provide more signs at a better price for you.
Custom Neon signs are made with LED flex. There is no glass in our neon signs. The LED lighting will not overheat and make the signs much more energy efficient than traditional glass neon signs. This is great for the budget and even greater for the planet. Custom Neon signs made from LED flex are more durable, easier to transport and are surprisingly light weight. All of our LED flex neon signs have UL certification.
24/7 Customer support
You can easily contact us through this form here
For more info you can contact us at
info@westninthvintage.com
Here are the steps you should take
Send us an email at info@westninthvintage.com with the following information
Mention order ID, your address, and contact number. Our customer support team will get back to you within an hour.
Please note that after 48 hours of your order placement the order goes into production.
Contact us withing 48 hours to get your changes done for your neon sign.